Privacy Policy

This Privacy Policy describes how Revoxx ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from revoxx.shop(the "Site").

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site.

1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

2. How We Collect and Use Your Personal Information

We collect personal information from you in various ways, as described below. We use this information to provide our services, communicate with you, comply with legal obligations, and protect our rights.

3. What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site. "Personal information" means information that identifies, relates to, describes, or can be associated with you.

4. Information We Collect Directly from You

This includes information you provide when you:

  • Place an order
  • Create an account
  • Contact customer support

Specific types of information include:

  • Contact Details: Name, address, phone number, email address.
  • Order Information: Billing address, shipping address, payment confirmation, email address, phone number, order history.
  • Account Information: Username, password, security questions.
  • Customer Support Information: Information you provide when contacting us.

5. Information We Collect Automatically

We may automatically collect information about your interaction with the Site ("Usage Data"), including:

  • Device information
  • Browser information
  • IP address
  • Network connection
  • Pages visited
  • Other information regarding your interaction with the Services.

We use cookies, pixels, and similar technologies ("Cookies") to collect Usage Data.

6. Information We Obtain from Third Parties

We may obtain information from third parties, including:

  • Shopify (who supports our Site and Services)
  • Payment processors

7. How We Use Your Personal Information

We use your personal information to:

  • Provide Products and Services: Process payments, fulfill orders, send notifications, manage your account, arrange for shipping, facilitate returns/exchanges.
  • Marketing and Advertising: Send marketing emails and promotional communications (with your consent), show you advertisements.
  • Security and Fraud Prevention: Detect and investigate fraudulent activity.
  • Communicating with You and Service Improvement: Provide customer support, improve our services.

8. Cookies

We use Cookies to:

  • Power and improve our Site.
  • Remember your actions and preferences.
  • Analyze user interaction.
  • Tailor advertising.

See Shopify's cookie policy for more information: https://www.shopify.com/legal/cookies

You can manage cookies through your browser settings, but blocking cookies may affect your user experience.

9. How We Disclose Personal Information

We may disclose your personal information to third parties:

  • With vendors who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping).
  • With business and marketing partners.
  • When you direct or consent to the disclosure.
  • With our affiliates.
  • In connection with a business transaction (e.g., merger, bankruptcy).
  • To comply with legal obligations.

10. Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children's Data

The Services are not intended for children. We do not knowingly collect information from children.

12. Security and Retention of Your Information

We use reasonable security measures to protect your information, but no system is completely secure. We retain your information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.

13. Your Rights

You may have rights regarding your personal information, including the right to:

  • Access
  • Delete
  • Correct
  • Portability
  • Restrict processing
  • Withdraw consent
  • Appeal

Contact us using the contact details below to exercise your rights.

14. Complaints

If you have complaints about how we process your personal information, please contact us.

15. Contact

If you have questions about this Privacy Policy, please contact us at:

info@revoxx.shop

Last updated: 16th March, 2026